Refund & Returns Policy

01 Return Window

We accept returns on eligible items within 30 calendar days of the delivery date shown on your shipping confirmation. Return requests must be initiated (see Section 3) before this window closes; items shipped back after 30 days from delivery cannot be accepted for refund.

02 Item Condition Requirements

To qualify for a return, items must be:

• Unused, unassembled, and in the same condition you received them
• In the original manufacturer packaging, with all tags, manuals, and accessories included
• Free of field use — items that show signs of outdoor/field use (mud, scent application, blood, cut fabric, etc.) cannot be resold and are not eligible for return
• Accompanied by the original receipt or proof of purchase (order number or confirmation email)

03 How to Start a Return

1. Request a Return Merchandise Authorization (RMA). Email huntingblindsforsale@gmail.com or call +1 (915) 309-8745 with your order number and the item(s) you'd like to return.
2. Receive your RMA number and return instructions. We'll confirm eligibility and email you return instructions within 1–2 business days.
3. Pack the item securely in its original packaging with the RMA number clearly written on the outside of the box.
4. Ship the item back to the return address provided in your RMA confirmation email.
5. We inspect and process your refund or exchange within 2 business days of receiving your return.

04 Return Shipping Costs

For customer-initiated returns, actual return shipping cost is deducted from your refund unless a prepaid label was issued at our discretion. We recommend using a trackable shipping method, as we cannot issue a refund for packages lost in transit back to us.

05 Refund Method & Timeline

Once your return is received and inspected, we will notify you by email that we've received it. If approved, your refund will be processed within 2 business days of that inspection.

• Refunds are issued to your original payment method (credit/debit card, PayPal, or other original checkout method)
• Depending on your card issuer or bank, it may take an additional 5–10 business days for the refund to appear on your statement
• Original outbound shipping charges are non-refundable, except when the return is due to our error or a defective item
• Store credit is available as an alternative option upon request

06 Exchanges

Need a different size, color, or model instead of a refund? Let us know when you request your RMA and we'll gladly arrange an exchange for an item of equal value, subject to stock availability. If the replacement item costs more or less than your original purchase, we'll invoice or refund the difference accordingly.

07 Non-Returnable Items

The following items cannot be returned for hygiene, safety, or manufacturer restrictions, unless defective on arrival:

• Scent control products, sprays, and consumables once opened
• Game calls and mouth calls once used
• Clearance and final-sale items (clearly marked as such at checkout)
• Custom or special-order items (e.g., custom-built blinds or towers ordered to specification)
• Gift cards
• Items missing original packaging, tags, or accessories

08 Damaged, Defective & Incorrect Items

If your item arrives damaged, defective, or is not what you ordered, contact us within 7 days of delivery at huntingblindsforsale@gmail.com with your order number and photos of the issue. We will provide a prepaid return label and send a replacement or full refund — including original shipping costs — at no expense to you.

09 Order Cancellations

You may cancel an order free of charge as long as it has not yet shipped. Once an order has shipped, it must follow the standard return process above. To cancel, contact us immediately at huntingblindsforsale@gmail.com or +1 (915) 309-8745.

10 Restocking Fees

We do not charge a restocking fee on standard returns made within the 30-day window in eligible condition. Large or freight-shipped items (such as elevated hunting towers) may be subject to a restocking fee of up to 15%, which will always be disclosed to you in writing before you complete your return.

11 International Orders

We currently ship within the United States only. If this changes, international return policies, customs duties, and shipping responsibilities will be detailed here and communicated at checkout.